30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days from the date of receiving your item to request a return. To be eligible for a return, please ensure that the item:

• Is in the same condition as when you received it.
• Unused and free from any signs of wear.
• Includes all original tags, labels, and accessories.
• Is returned in its original packaging.
• Includes the receipt or proof of purchase.

Initiating a Return

To initiate a return, please contact us at info@meekaakids.com with your order details and reason for the return. Our dedicated customer support team will assist you with the return process. Please note that returns sent without prior authorization will not be accepted.

Return Address

Once your return is authorized, we will provide you with a return shipping label and detailed instructions on where to send the package. Please ensure that the item is securely packaged to prevent any damage during transit. The return address is as follows:

5119 Killarney Street, Vancouver BC V5R 3W1, Canada

Damages, Defects, or Wrong Items

We strive to ensure the quality and accuracy of every item we ship. If you receive a defective, damaged, or incorrect item, please inspect it upon delivery and contact us immediately. Our team will promptly assist you in evaluating the issue and make it right.

Sale Items and Gift Cards

Please note that we cannot accept returns on sale items or gift cards. These items are final sale and not eligible for return or exchange.

Exchanges

If you wish to exchange an item for a different size, color, or style, we recommend returning the original item following the instructions provided above and placing a new order for the desired item. This will ensure a faster and more efficient process.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 10 business days. Please note that it may take some additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, please contact us at info@meekaakids.com for further assistance.

Contact Us

If you have any questions, concerns, or require further assistance regarding our return policy, please don't hesitate to contact our customer support team at info@meekaakids.com. We are here to help and ensure your satisfaction.