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How do I track my order?

The most convenient method for placing your order is directly through our website. Simply visit our website and follow the intuitive ordering process. If you have any further inquiries or require assistance, please feel free to contact us via email at or through our live chat feature.

Upon shipment of your order, you will receive an email containing the necessary tracking information. Please be aware that tracking updates may take up to 24 hours to reflect movement in the delivery status

Can I modify my order?

Should you require any changes to your order, kindly reach out to us through our live chat or by sending an email, ensuring to include your order number for swift assistance.

Where are the products shipped from?

Please be aware that our products are shipped from Vancouver, BC. For customers located in the Greater Lower Mainland area, we have a dedicated local driver for prompt deliveries. Orders outside of the lower mainland will be delivered via CANPAR, ensuring reliable and efficient shipping services.

What is your warranty?

MeekaaKids stands behind the quality of its products and provides a warranty against defects in materials and workmanship for a period of one (1) year from the date of delivery. This warranty is applicable under normal use of the product and strictly for the purpose it was designed for. For items that arrive damaged or defective at the moment of delivery, please note that they are not considered warranty claims. Instead, our Policy for Products received with Damage or Defect covers such instances. You have 30 days from the date of delivery to inform us about any defects or damage, and we recommend referring to this policy, which can be accessed by clicking here. It is important to note that certain situations are not covered by the warranty. These include accidents, negligence, misuse and/or abnormal use, modifications and/or alterations, commercial use of the product, as well as normal wear and tear. Please keep in mind that while wooden toys are generally more durable than plastic toys, they may occasionally break. Although our wooden toys can last for many years with proper care, we do not guarantee them against damage resulting from play and use. However, the advantage of wooden toys lies in their ability to be easily repaired with carpenter's glue, allowing for continued enjoyment for many years to come. In the event of a warranty claim, our resolution will depend on the nature of the defect and/or damage, as well as the availability of the item. We may suggest one or more of the following resolutions:

  • Provision of one or more replacement parts
  • Replacement of the entire item
  • Compensation in the form of store credit

We strive to ensure customer satisfaction and will work diligently to resolve any warranty issues in a fair and timely manner.

Please don't hesitate to reach out to us if you have any further questions or require assistance regarding our warranty policies.

Are your materials sourced sustainably?

Our product is made in compliance with the Forest Stewardship Council's (FSC) guidelines, ensuring that the wood used in our product is sourced from responsibly managed forests. By choosing our FSC-certified product, you are supporting sustainable forestry practices and contributing to a healthier planet. We are committed to protecting our environment and preserving its resources for future generations. With our FSC-certified product, you can feel confident that you are making an environmentally conscious choice. At Meekaa, we care a lot about our planet and the people who live on it. It's important to us that everyone who helps make our products has a safe and secure place to work. We want to make sure that we're doing everything we can to take care of the Earth and the people who live here.

How to take care of your furniture?

To keep your furniture in top condition, use a soft, dry, lint-free cloth to wipe it clean. If dirt persists, use a slightly damp cloth to gently remove it. Avoid using abrasive cleaners or cleaning products that may damage the finish. Contact with rubber or certain plastics can also cause damage to the finish. Never place hot or damp items directly on your furniture. Additionally, using humidifiers on or near your furniture may also harm the finish. It is recommended to assemble products on carpet or on the product packaging to prevent scratches. For cribs, we suggest purchasing teething rails/guards to prevent damage from biting. Finally, avoid placing furniture in direct sunlight as it can cause the finish to fade

Is your furniture easy to assemble?

Yup, our furniture is super easy to put together!